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Substitutions, Refunds, and Cancellations 2025
Future Energy Leaders
The Future Energy Leaders program offers engineering and computer science students the chance to experience POWERGEN International®, the premier event for electricity generators and industry leaders. Students gain access to sessions on key topics, networking opportunities, and the Expo Hall. Discounted summit passes are available, and universities may qualify for complementary registration. Contact us to see if your university is eligible!
Coming Soon!
Press & Media
POWERGEN International® welcomes press and media members! Explore our online media center for all the resources you need. As a media attendee, you'll have the chance to connect with industry leaders, access exclusive content, and attend press conferences and briefings for comprehensive event coverage.
Registration Cancellation / Refund Policy
Cancellations must be received in writing at powergen@maritz.com on or before December 13, 2024, in order to receive a refund, minus a $110* administrative charge (*or full value of pass on date of purchase, if under $110). After December 13, 2024, refunds are not available. Substitutions may be made at any time by notifying the registration office in writing. Cancellation policy does not include booths.
Spouse / Children Passes
POWERGEN attendees have the option to include a spouse pass or a child pass with their registration. These passes grant access solely to the exhibit hall. A spouse pass is priced at $50, while a child is $10. To include either of these passes in your existing registration, please contact powergen@maritz.com.
Suit Casing / Outboarding
POWERGEN restricts exhibitors and other companies from hosting or participating in competing or conflicting events or activities that occur during official show hours. Exhibitors violating this policy will be subject to cancellation of their booth without refund and may not be invited to participate in future exhibitions. Booth Personnel are not permitted to promote the exhibiting company outside the contracted exhibit space. All marketing must remain within the contracted exhibit space. Marketing materials may not be placed on conference tables or other areas that are not within the boundaries of the booth, both inside and outside of the exhibit hall. Show management reserves the right to remove individuals or discard display materials that do not comply with these guidelines. Any attendee who is observed to be soliciting business in the aisles or other public spaces, or in another company's booth, will be asked to leave immediately.
What is suit casing?
Suit casing is a business practice in which unethical companies will gain access to an event by obtaining some type of event credential (attendee badge, expo-only badge, etc.) and then solicit business in the aisles or other public spaces used for the conference. This practice skirts the support of the organizer and the industry. Attendees that sell to exhibitors or other attendees within the exhibit hall, but don't purchase an exhibit to do so, are suit casing. Typically, suit casers approach people in the public areas of the show, such as registration and food-service areas, or aisles, and hand out brochures or other marketing collateral. This includes the hotels. This is expressly prohibited at most shows since again, these people are poaching the attendees that exhibitors have paid to see.
What can you do?
Attendees can report any observed violations to the exhibits manager, or POWERGEN staff, or conference security. The exhibits manager will investigate all complaints of suit casing. POWERGEN recognizes that suit casing may also take the form of commercial activity conducted from a hotel guest room or hospitality suite, a restaurant, or any other public place in proximity to our event. For the purposes of this policy, suit casing violations may occur at venues other than the exhibition floor and at other events. It is for this reason POWERGEN staff must be informed of any hospitality suites and expressed consent must be given prior to the event.
Code of Conduct
POWERGEN is committed to providing a friendly, safe, and welcoming environment for all, regardless of gender, sexual orientation, ability, race, ethnicity, religion, national origin, or other protected characteristics. We expect all attendees, media, speakers, volunteers, venue staff, and exhibitors to help us ensure a safe and positive experience for everyone. This Code of Conduct outlines our expectations for behavior, as well as the consequences for unacceptable behavior. Be considerate, respectful, and collaborative. Refrain from demeaning, discriminatory, or harassing behavior and speech. Be mindful of your surroundings and of your fellow participants. Alert event venue security or POWERGEN staff if you notice a dangerous or harassing situation or someone in distress.
UNACCEPTABLE CONDUCT:
All who participate in the event deserve respectful treatment, regardless of the capacity in which they are attending. Unacceptable behaviors include: intimidating, harassing, abusive, discriminatory, derogatory, or demeaning conduct by any attendee, speaker, partner, exhibitor, or volunteer of the event or related event activities. POWERGEN defines harassment to include: offensive verbal comments related to gender, sexual orientation, race, religion, national origin, gender identity, or disability; use of nudity and/or sexual images in public spaces (including presentation slides); deliberate intimidation, stalking or unwelcome following; harassing photography or recording; sustained disruption of talks or other events; unwelcome physical contact or sexual attention. Attendees often combine professional activities with social interaction and while POWERGEN encourages such networking and strengthening of connections between participants, POWERGEN reserves the right to remove anyone whose social attentions become unwelcome to an attendee or exhibitor, who appears inebriated and who engages in conduct that interferes with the ability of other attendees and/or exhibitors to participate in and enjoy the event. Event participants are not permitted to bring firearms to the event.
CONSEQUENCES OF UNACCEPTABLE BEHAVIOR:
Unacceptable behavior will not be tolerated at the events whether by (including but not limited to) attendees, media, speakers, volunteers, organizers, venue staff, sponsors, or exhibitors. Anyone asked to stop unacceptable behavior is expected to comply immediately. POWERGEN, at its discretion, may bar those who violate this code from continued attendance or participation in some or all of the events, without refund of any fees paid, and may in appropriate circumstances bar violators of this code from attendance or participation of future events.
Health and Safety
The safety and security of our attendees, exhibitors, sponsors, partners, and staff is our top priority at POWERGEN International. While much of our security infrastructure is working behind the scenes in conjunction with the Kay Bailey Hutchinson Convention Center, we are continuously reviewing and enhancing our procedures to ensure the safest experience possible for everyone.
Security measures and operational plans are in place at our events, including:
- Badge/ticket verification
- Uniformed and covert security guards
- Crowd management staff, signage and barriers, as necessary
To help us all stay safe and secure during the event, here are five key things you can do:
1. Remove Your Badge When Exiting the Event
- While badges are required within the event space, please remove your badge when leaving the event space. On the final day of the event, we’ll have designated receptacles for the safe disposal of badges.
2. Stay Aware of Your Surroundings
- Always remain alert, especially in crowded areas. Trust your instincts—if something doesn’t feel right, take note of it. If you see something, say something. Please report any suspicious activity immediately to event management or onsite security personnel.
3. Protect Your Belongings
- Keep your valuables close to you at all times. For added security, consider storing important items in your hotel room or locked storage when possible.
4. Limit Cash and Use Secure Payment Methods
- We recommend carrying only what you need in cash. For your safety, use credit cards or ATMs, when possible, to minimize the risk of theft. Keep your ID on you at all times.
5. Enjoy Responsibly
- Be mindful of alcohol consumption, especially in unfamiliar environments. Stay aware of your limits and look out for each other. When socializing at night, find a buddy. Avoid traveling alone.