TERMS AND CONDITIONS

Cancellations must be received in writing at powergen@maritz.com on or before December 13, 2024, in order to receive a refund, minus a $110* administrative charge (*or full value of pass on date of purchase, if under $110). After December 13, 2024, refunds are not available. Substitutions may be made at any time by notifying the registration office in writing. Cancellation policy does not include booths.

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Registration constitutes permission for Clarion Events to use registrant's image in photographs, video or other medium for marketing, promotional and other business purposes.

At POWERGEN, your privacy is our priority. Whether you're registering for an event, subscribing to our services, visiting our site, or engaging with us in any way, we handle your personal data according to this Privacy Policy and relevant privacy laws.

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POWERGEN attendees have the option to include a spouse pass or a child pass with their registration. These passes grant access solely to the exhibit hall. A spouse pass is priced at $50, while a child is $10. To include either of these passes in your existing registration, please contact powergen@maritz.com.

POWERGEN restricts exhibitors and other companies from hosting or participating in competing or conflicting events or activities that occur during official show hours. Exhibitors violating this policy will be subject to cancellation of their booth without refund and may not be invited to participate in future exhibitions. Booth Personnel are not permitted to promote the exhibiting company outside the contracted exhibit space. All marketing must remain within the contracted exhibit space. Marketing materials may not be placed on conference tables or other areas that are not within the boundaries of the booth, both inside and outside of the exhibit hall. Show management reserves the right to remove individuals or discard display materials that do not comply with these guidelines. Any attendee who is observed to be soliciting business in the aisles or other public spaces, or in another company's booth, will be asked to leave immediately. 

What is suit casing? 

Suit casing is a business practice in which unethical companies will gain access to an event by obtaining some type of event credential (attendee badge, expo-only badge, etc.) and then solicit business in the aisles or other public spaces used for the conference. This practice skirts the support of the organizer and the industry. Attendees that sell to exhibitors or other attendees within the exhibit hall, but don't purchase an exhibit to do so, are suit casing. Typically, suit casers approach people in the public areas of the show, such as registration and food-service areas, or aisles, and hand out brochures or other marketing collateral. This includes the hotels. This is expressly prohibited at most shows since again, these people are poaching the attendees that exhibitors have paid to see. 

What can you do? 

Attendees can report any observed violations to the exhibits manager, or POWERGEN staff, or conference security. The exhibits manager will investigate all complaints of suit casing. POWERGEN recognizes that suit casing may also take the form of commercial activity conducted from a hotel guest room or hospitality suite, a restaurant, or any other public place in proximity to our event. For the purposes of this policy, suit casing violations may occur at venues other than the exhibition floor and at other events. It is for this reason POWERGEN staff must be informed of any hospitality suites and expressed consent must be given prior to the event. 

POWERGEN is committed to providing a friendly, safe, and welcoming environment for all, regardless of gender, sexual orientation, ability, race, ethnicity, religion, national origin, or other protected characteristics. We expect all attendees, media, speakers, volunteers, venue staff, and exhibitors to help us ensure a safe and positive experience for everyone. This Code of Conduct outlines our expectations for behavior, as well as the consequences for unacceptable behavior. Be considerate, respectful, and collaborative. Refrain from demeaning, discriminatory, or harassing behavior and speech. Be mindful of your surroundings and of your fellow participants. Alert event venue security or POWERGEN staff if you notice a dangerous or harassing situation or someone in distress. 

UNACCEPTABLE CONDUCT: 

All who participate in the event deserve respectful treatment, regardless of the capacity in which they are attending. Unacceptable behaviors include: intimidating, harassing, abusive, discriminatory, derogatory, or demeaning conduct by any attendee, speaker, partner, exhibitor, or volunteer of the event or related event activities. POWERGEN defines harassment to include: offensive verbal comments related to gender, sexual orientation, race, religion, national origin, gender identity, or disability; use of nudity and/or sexual images in public spaces (including presentation slides); deliberate intimidation, stalking or unwelcome following; harassing photography or recording; sustained disruption of talks or other events; unwelcome physical contact or sexual attention. Attendees often combine professional activities with social interaction and while POWERGEN encourages such networking and strengthening of connections between participants, POWERGEN reserves the right to remove anyone whose social attentions become unwelcome to an attendee or exhibitor, who appears inebriated and who engages in conduct that interferes with the ability of other attendees and/or exhibitors to participate in and enjoy the event. Event participants are not permitted to bring firearms to the event. 

CONSEQUENCES OF UNACCEPTABLE BEHAVIOR: 

Unacceptable behavior will not be tolerated at the events whether by (including but not limited to) attendees, media, speakers, volunteers, organizers, venue staff, sponsors, or exhibitors. Anyone asked to stop unacceptable behavior is expected to comply immediately. POWERGEN, at its discretion, may bar those who violate this code from continued attendance or participation in some or all of the events, without refund of any fees paid, and may in appropriate circumstances bar violators of this code from attendance or participation of future events.