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The safety and security of our attendees, exhibitors, sponsors, partners, and staff is our top priority at POWERGEN International. While much of our security infrastructure is working behind the scenes in conjunction with the Kay Bailey Hutchinson Convention Center, we are continuously reviewing and enhancing our procedures to ensure the safest experience possible for everyone.

Security measures and operational plans are in place at our events, including:

  • Badge/ticket verification
  • Uniformed and covert security guards
  • Crowd management staff, signage and barriers, as necessary

To help us all stay safe and secure during the event, here are five key things you can do:

1. Remove Your Badge When Exiting the Event

  • While badges are required within the event space, please remove your badge when leaving the event space. On the final day of the event, we’ll have designated receptacles for the safe disposal of badges.

2. Stay Aware of Your Surroundings

  • Always remain alert, especially in crowded areas. Trust your instincts—if something doesn’t feel right, take note of it. If you see something, say something. Please report any suspicious activity immediately to event management or onsite security personnel.

3. Protect Your Belongings

  • Keep your valuables close to you at all times. For added security, consider storing important items in your hotel room or locked storage when possible.

4. Limit Cash and Use Secure Payment Methods

  • We recommend carrying only what you need in cash. For your safety, use credit cards or ATMs, when possible, to minimize the risk of theft. Keep your ID on you at all times.

5. Enjoy Responsibly

  • Be mindful of alcohol consumption, especially in unfamiliar environments. Stay aware of your limits and look out for each other. When socializing at night, find a buddy. Avoid traveling alone.

Frequently Asked Questions

How will I know what to do in the event of an evacuation or fire alarm?  

Our emergency plans are in place to keep everyone safe. If the fire alarm is triggered or an evacuation is required, you will hear clear announcements, and event staff will guide you to the nearest safe exit. Please follow the evacuation safety steps below:

1. Be calm, courteous, and quiet.

2. Immediately evacuate the meeting area follow the evacuation plan posted on the wall.

3. Only use the stairs and exit doors. Do not use elevators or escalators.  

What should I do if I need medical assistance during the event?  

If you need medical help, please approach the nearest POWERGEN staff member who will direct you to the medical team and help you get assistance quickly or call 214-939-2942. Medical stations are located in Hall F.

How do I stay informed about safety procedures?

We’ll provide safety information through our mobile app, signage throughout the venue, and event communications

What happens if there is an emergency?

In the event of an emergency, our team is trained and ready to respond quickly. You will be notified via announcements or mobile app notifications with clear instructions. Evacuation routes are clearly marked, and event staff will be on hand to assist you.

Where can I report a lost item or find lost property?  

If you've lost an item, please visit the event registration desk located in Lobby D. At the end of each day, security will pick up any unclaimed items and securely store them in the security office located in room D175. For any assistance during the event, you can also reach out to the nearest staff member or security personnel.

What should I do if I see suspicious activity?  

If you notice anything unusual or suspicious, please report it immediately. You can alert event staff or onsite security by calling 214-939-2942. We encourage everyone to stay vigilant and trust their instincts. Remember: If you see something, say something.  

Do you have a code of conduct?  

Yes, please review our code of conduct here.